Frequently Asked Questions

Your questions answered. If you don't find what you're looking for, feel free to contact us.

GHcustomers is an app that allows users to easily book certified artisans for various services like plumbing, carpentry, and more.

Booking an artisan is simple. Just log in to the app, select the service you need, choose a certified artisan, and confirm your booking.

Yes, all artisans on our platform are trained and certified by the Youth Employment Agency, ensuring quality and professionalism.

Payments are securely processed through the app. You can pay directly using mobile money or other available payment methods.

If you need assistance, you can contact our customer support through the app or visit the Contact Us section on our website.

You can reach our customer support team via live chat, phone, or email. Visit the Customer Support section on our website or app for more details.

If you experience any technical issues, please report them through the app or contact our support team directly. We’re here to help!

After the job is completed, you can leave a rating and review for the artisan through the app. Your feedback helps us maintain high standards.

The price you agree on with the artisan is the final price, inclusive of any applicable fees. No hidden charges!

If you are not satisfied with the service provided, please reach out to our customer support team immediately, and we will work to resolve the issue.

Refunds are handled on a case-by-case basis. Contact our support team with your booking details, and we’ll assist you through the process.